Pool towels ran out mid-afternoon. The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. It was an amazing experience, one we will never forget! The Ocean Coral Spring offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. Were there issues, yes, but trivial at best. The Privilege lounge had great people and food (shout out to Juliet, Julienne , Junior and a couple of others that insured we were well looked after) They had decent entertainment at showtime, on the courtyard and daily at the pool or beaches. We never had any issues getting cots or cabanas. We started to concentrate on a lot of marketing on social media. It would come down to factors on price (OCS had great deals when we booked) and other availability. They are in a far more serious situation than the other two markets, owing to the lockdowns that have been taking place over the past few months.. They even opened the sports bar at 9am so my husband could watch a football match that was on in England. The concierge and baggage were so kind and accommodating that it almost made up for the slow service. Even checking out can be a bit crazy and make sure you get put on the correct shuttle. We are happy to learn your birthday trip was a delight. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. Youd sign for them. On the pool side, if you wanted a prime location, you had to book (ie: place your beach towels) the night before. A lot of activities for families even with small children 1+. Very impressive. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. They run out of things! Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Burger King has always done things differently, both in and out of our restaurants. Then I see it on the menu at the lobby bar. Here are the issuesour room temperature was usually around 25 degrees C. Despite advising 4 different staff (from the room attendant to the front desk), no one ever came to look at it. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. His comments were bolstered by AMSTAR Destination Management Companys (DMC) Richard Bourke, who told members of the Montego Bay business community last Wednesday that the industry had started to see some traction since the Valentines weekend in February. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. The rooms are very spacious. The food was plentiful and good. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. But it sounded fun from a far.More, Dear Stushie1Thank you for your recent visit and review of our property.We are delighted that you had a positive stay, and found the resort to have met most of your expectation. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. If the system detects something that potentially contradicts our. And the balcony doors are pretty soundproof. The buffet was good. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. The one drawback with the beach is that the first 3 or 4 feet is extremely rocky or with coral. The resort is beautiful and well laid out. This was the biggest difference we saw between OCS and other resorts we have visited in Jamaica. The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. My girls and I had so much fun. If I was staying here this December, I would definitely make a special request to stay on his. He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. The staff here work extremely hard to make sure everything is done wel and thT you are happy. We got a standard room and we were not a part of the Privilege Club. Did not have one bad meal!! How disappointing. Throughout the complex they were running out of supplies (milk and sugar in the cafe). Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. Reserve and pay in Cash or Credit Card on Arrival. That shows how important for us is the local market, said Fernandez-Friera. From our Top room amenities include air conditioning, a flat screen TV, and a desk. Management. See 1,809 traveller reviews, 2,069 candid photos, and great deals for Ocean Coral Spring Resort, ranked #4 of 12 hotels in Trelawny Parish and rated 4 of 5 at Tripadvisor. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Coral Springs, FL. I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. Staff: There was events taking place everyday on the hour! Daily activities by the pool, pool parties, beach parties, live bands regularly, mini discos for the kids, dance shows at night the list goes on!! If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. Located on the seafront at Coral Spring and with access to a spectacular beach of white sand and turquoise water, it boasts modern rooms, spacious swimming pools, a lazy river with a gentle current, a water park, as well as great dining options. The blue team were outstanding!! If you showed up past 8:30am, however, most were gone and not replenished. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. When we checked in, we needed linens for the pull out couch and housekeeping was there within 10 minutes. First off, the property. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. The chairs on the patio were not very comfy as they have no cushions. The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded November 26, 2020. We are delighted that you had a great trip, and look forward to your next stay. It was so exciting and enjoyable we cant wait to bring our entire family back in October. Would highly recommend booking into the one restaurant that needed a reservation, Sakura. Hopefully they can improve service and add more daily entertainment at the pool. Ocean Coral Springs beautiful but lack of service! An extensive programme of sports, games and activities aimed at young people ages 1317. Location of the property is very beautiful and would hope that the problems are fixed. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. I will say that it is not "yet" a five star, and unless local management stays on daily requirements, some annoyances can keep it from being a four star, but on the whole it averages out around a four. . Listed on 2023-03-01. The safe also had an issue that was fixed in hour. Its amazing receiving this award, being number one for Ocean. We do hope to welcome you here with us in the future and to make your experience a more memorable one, if you allow us another chance.Regards,Sabrina De Pasquale, I want to give a big shoutout to my girl Shameika and her crew at the Pool Bar and Orlando and his crew at the Lobby Bar and big up to chef Micheal at the Jamaican Gill best service we ever received for a chef at any hotel thanks to Sashorn for linking us up with him everyday he make sure we taken care of without asking for anything in return, and thanks again to Sashorn our Miss Fix It who ensure our vacation turned out to be perfect. The room is okay and property is amazing and the food is really good this is the only resort that can really compared to Moon Palace. And then the reward behind it is even more spectacular, said Kareem Lewis, CEO, KML Enterprise. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. Were glad that theyre enjoying the evening with us.. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. The best part about the room was the shower! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. DearKadine P, Thank you for your recent stay. Sign up for The Gleaners morning and evening newsletters. Apply today!!! Which popular attractions are close to Ocean Coral Spring Resort? And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Claim your listing for free to respond to reviews, update your profile and much more. Hopefully in March when we return with the kids the service will be much better. General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Large Private Charter Bus Service. I asked for a Bahama Mama at the pool bar and she didnt know what that was. Best Private Van Service. Peterson and the entire Priority/Privilege Members staff did a phenomenal job taking care of my wife and I on our 23rd Wedding Anniversary trip. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Review tags are currently only available for English language reviews. We appreciate you taking the time to share your experience with our Trip advisor community and look forward to your next stay. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Taxes and fees that are shown are estimates only. This is both good and bad. See more questions & answers about this hotel from the Tripadvisor community. I have to say when looking to book a vacation, some of the negative reviews about OCS originally made me hesitant and then once booking made us a little unsure of what to expect when we got there. We are happy to learn your birthday trip was a delight. My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. Teenclub room with video games available. It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us to make your stay a more memorable one! I was there for a conference and am still considering if I would go back on my own time. Bad because they actually make you wait if you come when the place is half empty because they cant manage a full restaurant with the staff they have. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. nice balcony too. 10/10 would return. Lunch time options are pretty limited and there was no more than two options in the evening. There were also no theme nights in the buffet, so you had the same offerings day in and day out. Theyre one of the few hotels that have awarded us as travel agents. This evening is just an expression of our thanks. They were great!! Weve put in a lot of hard work over the years and its a great feeling. Zowaldo, Bro. So there is no consistency. The country's newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. Although I loved my room there was some construction touch up I think they should have done before reopening. It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! Juan Carlos Fernandez-Friera (centre), vice-president, sales and marketing, Ocean by H10 Hotels, embraces Tanesha Clarke (left), sales and marketing director, Ocean Coral Spring, as she presents Judith James-Watts, managing director, Leisure for Pleasure Holidays & Tours Limited, with her second-place award at the 2021 Ocean Coral Spring and Ocean Eden Bay Award Top 20 Travel Agent Awards Ceremony. Fresh pasta, fresh steaks how u want them, eggs which ever way you request. Food: I really must commend Ocean Coral Spring. ****Beautiful resort. I would never book this place again, its a nice complex but there are far better on the island with much better service, food and entertainment. Yes, dry cleaning and laundry service are offered to guests. Taxes and fees that are shown are estimates only. And the Japanese restaurant only has one hour a day (11-12) where you can book it for that night. 10/10 would return.More, Dear Lindsay K, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Reservations (parks and facilities) Library and Recreation Services. Food served fast doesn't have to be a typical fast food experience. People have asked if Id go back to Ocean Coral Springs, and honestly I would. I just came here for this event for the local travel agents. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. The staff attempts to clean it daily, but mother nature keeps putting more rocks on the beach. Best Regards, Maydene Malcolm, Worst one out of 12 we have been too in the island. If you have kids, there is a kid club and a really nice water park. Would the resort be my first choice? Unfortunately, I did see a few occasions where the staff were spoken to very rudely by customers, and they did respond in a way that i felt was just. Dear Stacey W,Thank you for your recent stay with us.We are pleased to learn that despite the challenges mentioned , overall you had a positive stay for the most part.Your highlights and areas of improvements have been shared with our teams and the necessary actions/implementations are in progress.As we continue to improve our hotel, we hope welcome you back to an experience surpassing the last.Best Regards,Maydene Malcolm. They were not terrible but persistent. In your search options you have set up a booking with children. You can see our list of hotels and destinations by clicking on the icon on the right. Own or manage this property? Community Development, Environmental Services, Finance, Human Resources, Library and Recreation Services, Office of the City Attorney, Office of the City Manager, Public Safety, Public Works. Such a beautiful escape (even during Covid). 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