As a global administrator, you can assign roles to users, such as Help Desk operator, Application Manager, Intune Role Administrator, and more. Ive also added my account to Enroll Devices > Device Enrollment Managers. Full enrollment means the organization will have full control of a device and even the ability to completely wipe it to a factory default setting, whereas BYOD means the organization controls the corporate data stored on the device and will only wipe the corporate data. Here are my settings: MAM and MDM are set to all or can be set to some, it doesn't matter. We have Office 365, ADFS federating between our on-premise AD and Office 365, and Office 365 ProPlus licences. Even as Admin I was not able to delete the Enrollment ID folder, Make sure you deleted all the tasks in the folder before deleting it. Confirm that Safari for iOS/iPadOS is the default browser and that cookies are enabled. For more information, see uninstall the client. When devices are unenrolled, they aren't receiving your policies, including policies that provide protection. Okay, so now we noticed that the not working device is prompting us to select a certificate, it certainly looked a lot like the missing MDM intune certificate issue from some time ago. The connection to the service endpoint terminated. If the problem above exists, you see a red X in the "Certificate Name Matches" and the SSL Certificate is correctly Installed sections of the report. If you have feedback for TechNet Subscriber Support, contact I build 2 new machines, log into one as myself and it appears in intune/aad fine. Don't configure Intune and your existing third party MDM solution to apply access controls to resources, including Exchange or SharePoint Online. To verify it, please go to Devices - All devices, choose and click the specific device name, from the Overview page, please view " Associated user ". Sharing best practices for building any app with .NET. Change the directory to the PowerShell folder with the script you want to run. Confirm that Chrome for Android is the default browser and that cookies are enabled. @MatAitAzzouzene | Linkedin: That seems to have fixed the problem. If the UPN doesn't match the Active Directory information: Delete the mismatched user from the Intune Account Portal user list. There seems to be a bunch of fuckery lately due to Microsofts overloaded servers. Remotely access devices to troubleshoot issues or to remove data from them. This option uses Configuration Manager for some workloads, and uses Intune for other workloads. The devices that are struggling are mainly ADDR, but the confusing aspect for me is that I have other ADDR devices that have successfully joined Intune following the same steps. For more information, see Best practices for securing Active Directory Federation Services. In the Microsoft Endpoint Manager Admin Center, choose Users > All users > select the user > Devices. After entering their corporate credentials and getting redirected for federated login, users might still see the missing certificate error. Next, devices are ready to be enrolled, and receive your policies. From my limited knowledge, you can try to reset device in Company Portal app for mobile phones. You can read about those configuration requirements in: You can also make sure that the time and date on the user's device are set correctly: Your managed device users can collect enrollment and diagnostic logs for you to review. Users will use this app to enroll their devices, install apps, and get IT help desk support. Start up your new device and begin the Windows Out of Box Experience. Change the directory to the folder with the script you want to run. Double-click Certificates (Local computer) and choose Personal/ Certificates. Microsoft Intune. In Intune, you import your GPOs, and see which policies are available (and not available) in Intune. It includes a dedicated Azure AD service instance that Contoso receives when it gets a Microsoft cloud service, such as Microsoft Intune or Microsoft 365. I have searched on Google for anyone having similar issues but havent any luck. This has worked several times. I have same issue. We're looking into how we can improve the doc experiences . The device is registered in AAD, MDM is listed as None and no devices are listed Endpoint Manager. I'm lost as to a solution. I ended up opening a ticket, now wait and see. Resolution. If the user successfully logs in, an iOS/iPadOS device will prompt you to install the Intune Company Portal app and enroll. These users and groups receive the policies you create in Intune. These steps initiate a setup wizard that downloads Android Device Policy on the device. Changing MAM from All to None, unmanaging the devices currently in AAD, then adding them again via the Company Portal store app. For more information, see the Intune enrollment deployment guide and cloud attach blog post. Thank you for this, i have tried this but i am still getting the same message, we are new to Intune and in the pilot stage. Settings > open Company portal app > Deactivate and Uninstall. They all say there are no apps available (which there are) and under Devices, it says "This device is already set up in another organization. Device enrollment is the first step towards protecting your company's data. More info here. Sign in to the Intune admin center, and sign up for Intune. @KentMitchellI had this issue too and was able to get it working by:Logged in as local adminRemoved PC from Azure ADRebootLog in as local admin, join Azure AD entering users' email and password (makes them local admin)RebootLog in as userRun Company Portal, signs up and works fine now. If your organization is managed using Microsoft Intune and you have questions about enrollment, sign-in, or any other Intune-related issue, see theIntune user help content. The user must remove one of their currently enrolled mobile devices from the Company Portal before enrolling another. For example, enter the following command: cd C:\psscripts\powershell-intune-samples-master. To fix the issue, users must select the Set up button, which is to the right of the Unable to sync notification. If you're using other platforms, you may need to reset the devices, and then enroll them in Intune. Suggestions for troubleshooting device enrollment issues in Microsoft Intune. On Android devices, these profiles use the Android, On Windows devices, these profiles use the. We also need to clean up its tasks and remove the folder. Yes we have. Active Directory enables this endpoint by default. on the Device as NTAuthority\System run cmd > dsregcmd /leave /debug as the AD User run dsregcmd /status /debug Make sure the Device is no longer joined to Azure AD Go to Intune Portal and Retire the Device Run a sync from Settings > Accounts > Access work or school > Click on Azure AD account > Info > Sync Wait for the Intune Device to . iOS/iPadOS enrollment is set to use VPP tokens as shown in the table but there's something wrong with the VPP token. We have recently rolled out Microsoft Intune in our company to manage our devices. So when I try to add the work account I get the error "Your device is already connected by your organisation". You can also see your on-premises servers, and get OS information. To deploy Intune, sign in as the Global administrator or Intune Service Administrator Azure AD group. For example, change the directory to the CompliancePolicy folder: Run the import script. Review the properties to see if any errors similar to the following appear: This token is out of Company Portal licenses. 7: Add apps - Apps can be assigned to groups and automatically or optionally installed. The fix for this is simple: dsregcmd /debug /leave. We have found the relevant information that has the device linked up and have created an easy powershell script to clear out the information for you WITHOUT deleting any user accounts/profiles and allow you to get the device AzureAD Joined. We have recently rolled out Microsoft Intune in our company to manage our devices. In this guide, you sign up for Intune, add your domain name, configure Intune as the MDM authority, and more. Configuring the Role Policy: Navigate to Policy Management Enroll the devices in Intune to receive policies. Choose the account you want to sign in with. Before you begin troubleshooting, check to make sure that you've configured Intune properly to enable enrollment. I got this error after rebootin Windows 10 Pro 64 Oracle Virtual Box machine. Did you receive any updates on this? Currently, a default AD FS server or WAP - AD FS Proxy server installation sends only the AD FS service SSL certificate in the SSL server hello response to an SSL Client hello. Manual enrollment finally fixed my issue. They are Azure AD joined and managed by Intune. You may not see the Azure AD branding, but that's what you're using. These profiles use settings exposed by Apple, Google, and Microsoft. Make sure that the time and date are set close to GMT standards (+ or - 12 hours) for the end user's time zone. If you've had your device for a while and it's already been set up, you can follow these steps to join your device to the network. Do not rename or move any of the extracted files: all files must exist in the same folder or the installation will fail. Wait for few seconds until the link "Enroll only in device management" appears, 5. Support Tip: Enrolled Windows 10 devices not able to use the CP app to install I am a Helpdesk technician in a Small organisation of 25 users. Helpful information: This blog is not an official Microsoft website. You can avoid the device enrollment cap by using Device Enrollment Manager account, as described in Enroll corporate-owned devices with the Device Enrollment Manager in Microsoft Intune. If the following registry key exists, delete it: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\OnlineManagement regkey and all sub keys. If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. The deactivation issue doesn't occur on Android 6.0 devices. There is a way to manually re-enroll your Windows 10 PC without loosing all the current configuration and apps deployed by Microsoft Intune. Choose Company Portal from the list of apps. They will be overwritten after the new enrollment. Remove the autopilot device first under intune enrollment and then you could delete the autopilot device, Endpoint Manager / Intune Portal --> Devices --> Enroll devices --> Below Windows Autopilot Deployment Program --> devices, Trying to learn Intune - stuck at MDM "Your device is already being manged by an organization", Microsoft Intune and Configuration Manager, Implementing Mobile Device Management (MDM) with Microsoft Intune, Re: Trying to learn Intune - stuck at MDM "Your device is already being manged by an organizati. If you want to prevent specific platforms, then create a restriction. This guide is a living thing. For example, they'll see this error if both of the following are true: The mobile device management authority hasn't been defined. Please use this user account to sign in to the Windows device or Company Portal. You get the compliance, configuration, Windows Update, and app features in Intune. Make sure that your user's device is running iOS/iPadOS version 8.0 or later. Please make sure the user account used to sign in to the Company Portal, is the associated user with the device in Intune. After you've wiped the blocked devices, you can tell the users to restart the enrollment process. [!IMPORTANT] For example, they'll see this error if both of the following are true: The mobile device management authority hasn't been set in Intune. Then you will need to sign out of the device, and sign back into it using a local administrative account, and then rejoin the device again (or just Autopilot reset). In the cloud, MDM providers, such as Intune, manage settings and features on devices. Download the samples, and use Windows PowerShell to export your policies: Go to microsoftgraph/powershell-intune-samples, select Code > Download ZIP. When you're satisfied with the first phase of migrations, repeat the migration cycle for the next phase. On your mobile device, approve your device so it can access your account. It's been frustrating and I want to figure this out so I can get it off my plate. If anyone has suggestions of how I can resolve this issue, I'd appreciate it. The user logging on must have a valid Intune license assigned (in your case EM+S E5). Error message 1: It looks like you're using a virtual machine. Since you mentioned that you are new and in the pilot stage, I thought perhaps you might have also attempted enrollment on this a time or two before. If you have an existing subscription, you can also sign in to it. Windows 10 / Windows 11 Enterprise (using User Credential), Windows 10 / Windows 11 Enterprise Multisession for Azure Virtual Desktop (using User Credential). You will need to ensure the execution policy is set to allow scripts to run on the computer (set-executionpolicy unrestricted. For more information, see uninstall the client. Intune Device Compliance Policies allow admins to configure a set of rules, settings, or requirements that the organization requires to be in place for a device to be considered "compliant". Error message 2: Were having trouble getting your device managed. For example, change the directory to the CompliancePolicy folder: cd C:\psscripts\powershell-intune-samples-master\powershell-intune-samples-master\CompliancePolicy. Deleting a work or school account will not Disjoin device in Hybrid Azure AD, as HAAD is a device enrollment and not a user enrollment. Just go to All settings > Accounts > Access work or school, select your corporate account and click Disconnect. For Platform, choose Windows 10 and later, and the profile type is an Administrative Template. Then complete the most relevant of the following solutions: If the user is enrolling a VM for testing, make sure it's been fully configured so that Intune can recognize its serial number and hardware model. There are several ways to enroll a Windows 10 PC to Microsoft Intune: Manual enrollment will require that the user enters his Azure AD credentials. Awaiting final configuration from Microsoft. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. 0x8024D015, 0x00240005, 0x80070BC2, 0x80070BC9, 0x80CFD015. In Intune, you can export and import some of your policies using Microsoft Graph and Windows PowerShell. Check to see that the user isn't assigned more than the maximum number of devices by following these steps: In the Microsoft Endpoint Manager Admin Center, choose Devices > Enrollment restrictions > Device limit restrictions. In with to figure this out so I can resolve this issue, 'd. 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